Loan default is one of the major challenges facing MFIs. Existing literature highlights social capital and successful implementation of group lending as a solution to loan repayment. A lot of loan success of loan repayment ...

The goal of this research project was to assess the satisfaction of court users, especially the litigants at the Blantyre Registry of the Industrial Relations Court. Customer Satisfaction theory was used as a foundation. ...

The business environment and government regulatory frameworks play an important role in creating a favorable context for the private sector to flourish. Firms face competition in their operating environment, whose intensity, ...

The purpose of this study was to investigate the level of customer satisfaction with Mobile money a case study of TNM Mpamba. The findings of the dissertation will be beneficial to enable companies that provides the service ...

Until now, not much recent research has been done into bank’s profitability in Malawi except for one done over a period of 24 years in 2003 by Chirwa and Lipunga in 2014 which only looked at banks that were listed on Malawi ...

Outsourcing of noncore services has been a new phenomenon in most institutions in most developing countries, Malawi inclusive. Although at tertiary institutions, the ultimate goal is ensuring that students have a better ...

In today’s knowledge-based economy, learning is a fundamental aspect for the success of organisations. The process of transformation is therefore a requirement for organisations such as universities which offer teaching ...

Traditionally, banks and other formal financial institutions in Malawi have avoided or indeed failed to offer sustainable financial services in rural areas. In order to keep up with the modern competitive banking environment, ...

Market Vending Business (MVB) is an important source of income to many people. MVB helps in poverty reduction by providing employment, income, and relatively cheap products. In Malawi, MVB plays a greater role on income - ...

It has been noted worldwide that there has been substantial change in the banking industry which has necessitated the changes in bank regulations and supervisory approach. These changes are also applicable in Malawi. Malawi ...