Abstract:
The growing importance of successful implementation of strategic plans by public organisations
cannot be underestimated. The main objective of this area of study was to assess the factors that
affect successful implementation of strategic plans in parastatal organisations in Malawi. The study
involved one organisation, the Malawi Posts Corporation, a parastatal involved in Postal and
Financial Services. The research study adopted a descriptive survey approach. Data was collected
from secondary and primary sources. Secondary data was useful for generating additional
information for the study from already documented data or available reports especially from
websites Secondary data was also collected for this study. Primary data was collected from a target
population was 136 senior managers. A sample of 102 staff was drawn representing 75% of the
target population. This was to ensure that the sample size is large enough to represent the views of
the total population targeted. This sample covered Northern, Central and Southern Regional
Offices because this is where these senior managers are working. The data was analyzed by use of
tables, graphs and charts. The study revealed that successful implementation requires that top
management must demonstrate willingness to give energy and loyalty to the implementation
process and the involvement of the middle managers who are responsible to increase commitment
with involvement and integration of employees from the lower level. It is important for any
organisation to have a vision and mission in place and MPC has it in place. But much as the mission
and vision are in place, the study revealed that MPC is very hesitant to make some strategic
decisions in fear of prospective risks. The study concludes that top level management does not
always facilitate employee participation in decision making. It also concludes that for
implementation of strategy to be a success, management must ensure that only suitable people are
given key positions. Suitable people mean those people with prerequisite skills and understanding
of the set strategic goals. The study suggests that further studies be carried out on external factors
like organizational environment and type of industry to give a better aspect of these factors. It also
recommends that similar studies be carried out on other parastatals within the country.
Description:
A theses Submitted to the Department of Management Studies, Faculty of Commerce, in Partial Fulfilment of the Requirements for the Degree of Master of Business Administration